Privacy Policy

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time.

Our Registered Office Is: Mumanu, Redlands, St Mary’s Road, Worcester Park, Surrey, KT4 7JL, United Kingdom. Email Website controller Samantha Thurlby-Brooks, address as above. Mumanu Ltd. Company registered number 09110140. Registered in England and Wales.

You can access our home page and browse our site without disclosing your personal data save information collected by cookies that we use (see below).

Your personal information which includes your name, address and any other details you provide to us which concern you as an individual may be processed by us. We will not give your details to any third party except where required by law.

We will use your information for the purpose of booking appointments made by you, fulfilling orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking product or customer research/development.

For massage clients, we collect information about you regarding your health and well-being so as to give you the best and most appropriate treatment. We store your written information as per the Data Protection Act. Any information kept on our booking system is password protected and secure using the cloud software. Click here for Timely’s Security Policy. We are required to keep these notes accurate according to our insurance policies and the Complementary Therapists Association Code of Conduct.


We use MailChimp to send out marketing emails. You can access your MailChimp profile and change your data by updating your preferences or unsubscribe in any MailChimp email you receive from us. Click here for MailChimp Privacy Policy Your email address will still be stored on our booking system so we can send you email confirmations and reminders of your appointments.

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.

We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

You may ask us whether we are storing personal information about you by emailing us at and, if you wish and upon payment of a fee of £5, we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

All website design, text, graphics, the selection and arrangement thereof are Copyright © 2014, Mumanu Ltd, ALL RIGHTS RESERVED.

Mumanu is a trademarks of Mumanu Ltd and may be registered in certain parts of the world. Trademark number UK00003273796